General Questions
Ad spend by country
See how much you spend on ads in each country and what is left after that spend.Few readersHow Juicy calculates your sales
Juicy takes your Shopify orders and turns them into the numbers on your dashboard. This article explains the sales metrics and how they add up to your revenue. The sales figures follow Shopify's own sales report. Open Analytics > Sales in Shopify for the same period and gross sales, discounts, returns, shipping, taxes and total sales match Juicy. Which day a sale counts on Orders change after they are placed: items get added or removed, money goes back to the customer, goods come backFew readersHow do I cancel my subscription?
How do I cancel my subscription? How to cancel the subscription Open Juicy Click on Settings in the menu Click on Subscription management Cancel your subscription with the cancel button Your subscription is automatically canceled when you uninstall the app from your Shopify store. How to uninstall the app Go to Apps in your Shopify admin. Click Remove next to Juicy Attribution & Analytics. Done – your subscription will be canceledPopularUnderstanding the Frequently bought together report
The Frequently bought together report shows you which of your products customers buy in the same order. You find it under Products, in the "Frequently bought together" tab. It answers a simple question: if someone puts product A in their cart, what else do they usually buy with it? What you see For every combination you see: Orders: in how many orders the combination appeared. If "Yoga mat + Yoga block" shows 100, then 100 orders contained both products. Share of orders: the sFew readersSummarize multiple shops
Summarize multiple shops Overview If you manage multiple Shopify stores, you can now view combined statistics across all your connected shops in a single dashboard view. Revenue, costs, ad spend, and all other metrics are aggregated and automatically converted to your primary store's currency. Prerequisites You must have at least two stores connected via Access Sharing How to set up access sharing How to Use Open the Dashboard page NextFew readers
How to Set Up Costs
Agency fees
If an agency runs your ads and charges a percentage of your ad spend, a fixed fee, or both, you can enter that fee in Juicy. Juicy then subtracts it from your net profit, so your profit reflects what your ads really cost you. Where to find it Go to Settings > Finances > Agency fees and click Add agency fee. Setting up an agency fee The form has five parts. At the top, a summary describes your entry in one sentence, for example *"10% of Meta and Google ad spend from Oct 1, 2026.Few readersChange a recurring expense
Change a recurring expense You can safely update a recurring expense without changing historical expenses. Settings → Finances → Expenses 1. Open Recurring expenses Go to Settings → Finances → Expenses. Under Recurring expenses, locate the expense you wish to update, such as the Shipmondo pro plan, and click Edit. 2. Change the amount UpdaFew readersHow do I show taxes in Juicy?
Juicy automatically imports your tax information directly from your Shopify store. That means: if you want to change your taxes in Juicy, you need to update them in Shopify. Here’s how to do it: Log in to your Shopify Admin. Go to Settings → Taxes and Duties. Adjust your tax settings according to your country and business rules. Once saved, Juicy will automatically sync your updated tax information. ✅ That’s it! No manual setup is needed inside Juicy — just make suFew readersHow Juicy Handles Shipping Costs
How Juicy Handles Shipping Costs Juicy clearly distinguishes between two different types of shipping costs. 1. Shipping paid by the customer This is the shipping amount shown in the Shopify order and paid by the customer at checkout. If the customer pays for shipping, Juicy automatically imports this amount from Shopify If the customer has free shipping, the shipping amount is €0 No manual setup is required in Juicy 👉 Any shipping amount paid by the customer is **inFew readersHow to add EU Import Fee
The new EU 3 EUR import fee, and how Juicy handles it What changed From 1 July 2026 the EU removed the old rule that let low-value parcels enter duty-free. Any consignment of goods worth 150 EUR or less imported into the EU now carries a temporary flat customs duty of 3 EUR per item. It runs until 1 July 2028, when a new EU customs system takes over. If you dropship goods into the EU, this is a new cost on most of your low-value orders. The details that matter TheFew readersBundle costs: better prices for product sets
What are bundle costs? Many suppliers give you a better price when you buy products together as a set. If you sell a Sneakers-and-Socks combo, the set might cost you less than buying both items separately. Without bundle costs, we calculate your cost of goods from each product's individual cost, so your profit looks lower than it really is. With bundle costs, you tell us which products belong together and what the set costs you. Whenever an order contains that combination, we use the set prFew readersHow to Set Up COGS
How it works – COGS Setup COGS stands for cost of goods sold Under the COGS tab, you can input more specific costs. By default, the app uses the "cost of goods" you set on the product. However, if you’ve received a quotation from your agent — with exact prices based on quantity — you can add those values here. This allows the app to calculate your exact profit, including volume-based pricing. Example quote from agent: How to input it inPopularHow to set up shipping rules
How to Set Up Shipping Rules Shipping rules let Juicy calculate the correct shipping cost for every carrier you use, based on the Shipping Title, Country, and Shipping Code of each order. This guide uses three common carriers as examples: UPS Ground, FedEx Ground, and Royal Mail Tracked 48. 1. Open Shipping Cost Go to Settings → Finances → Shipping Cost. 2. Understand the page Before building anything, here's what each part of this page means: Term MeaningFew readersOrder costs
Order costs: add your own per-order costs to Juicy What order costs are Order costs are costs that apply to every order but do not come from Shopify, things like payment provider reserves, fulfillment surcharges, insurance, and service fees. You define named entries, each with a fixed amount per order, a relative amount (a percentage of the order's net revenue), or both. How Juicy calculates them For every order we: Take each of your cost entries and check its validity window agaiFew readersUpdate Cost of Goods without changing historical data
When your product costs change, you can update the Cost of Goods (COGS) in Juicy without changing the cost used for previous orders. By adding a new cost with a start date, Juicy keeps your historical costs intact and automatically applies the new cost from the selected date onward. You can manage your product costs in Juicy under: Settings → Products & Tracking → Products Let's say the cost of a product has been $5.00 per unit, but starting on August 12, the new costFew readersHow to Configure PayPal Fees in Juicy
📘 How to Configure PayPal Fees in Juicy When setting up PayPal as a payment method in Juicy, it’s important to understand how Shopify charges fees. Your Shopify plan — and whether Shopify Payments is enabled — determines what you need to enter. 1. PayPal Processing Fees (Automatic) Juicy automatically extracts PayPal’s own processing fees directly from the transaction receipt we receive through Shopify. You do not need to enter these manually. Flat fee: automatic **PercFew readersHow to Add Shopify App Billing Expenses
How to Add Shopify Charges as Expenses You can import your paid Shopify bills into Juicy and include them as expenses in your profit calculations. 💡 Good to know Shopify charges cannot currently be imported automatically. You'll need to export them from Shopify and upload them to Juicy manually. The process only takes about a minute, and you can import multiple charges at once. Step 1: Open Expenses in Juicy Go to Settings → Finances → Expenses.  will not be included in your store's calculations. SteFew readers
URL Paramters
How to Add URL Parameters to AppLovin Ads
How to Add URL Parameters to AppLovin Ads This guide explains how to set up URL parameters in AppLovin Ads Manager so that Juicy can correctly attribute purchases to the right creative set. AppLovin does not share the URL parameters of your ads with us, so Juicy can't check them for you. Please add them to every campaign yourself. Step 1: Copy the URL parameters These are the URL parameters Juicy needs: juicy_source=applovin&juicy_cid={CAMPAIGN_ID}&juicy_agid={CREATIVE_SET_IDFew readersHow to Add URL Parameters to Google Ads
URL Parameters for Google Ads Adding URL parameters to your Google Ads does not restart the learning phase and does not negatively affect your campaign performance your campaign performance. 1. Go to your Google Ads account and click "Edit settings" on your campaign. 2. Scroll down to Campaign settings and click Additional settings and finallPopularHow to Add UTM Parameters to TikTok Ads
URL Parameters for TikTok Ads Adding URL parameters to your Tiktok Ads does not restart the learning phase and does not negatively affect your campaign performance your campaign performance. 1. Go to your TikTok Ads Manager Select the campaign you want to edit Click on the Ad group, then the Ad you want to modify Click "Build URL parameters" or Edit URL parameters ![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/0/20a01d52400f2e00/skarmavbild-2PopularHow to Add URL-Parameters to Meta / Facebook Ads
How to Add UTM-Code to Meta / Facebook Ads Changing the URL parameters of an active ad can cause it to re-enter the learning phase, potentially resetting its performance progress. To avoid this, we recommend using the URL parameters in new ads instead of changing existing ones. Needed URL Parameter Our app needs the tracking parameter juicy_source=facebook&juicy_aid={{ad.id}} on your ads to be able to attribute your orders to your ads. Alternative supported URL paramPopularHow to Add URL Parameters to Microsoft Ads
Step 1: Open your campaign settings In Microsoft Ads, go to: Campaigns → Select your campaign → Settings → Advanced settings → Advanced URL options This is where you add the Tracking template. Step 2: Choose the correct tracking template The tracking template depends on the campaign type. Performance Max campaigns Use: {lpurl}?juicy_source=microsoft&juicy_cid={CampaignId}Few readersHow to Add URL-parameters to Pinterest Ads
How to Add URL-parameters to Pinterest Ads This guide explains how to set up URL parameters in Pinterest Ads Manager so that Juicy can correctly attribute purchases to the right ad. Go to Pinterest Ad Page Go to the Ad page in Pinterest Ads Manager. Click Edit on your ad campaign. Enable URL Parameters Check the box **Include URL paramSome readersHow to Add URL-parameters to Snapchat ads
Changing the URL parameters of an active ad may cause it to re-enter the learning phase and potentially affect its performance. To avoid this, we recommend adding the URL parameters to new ads instead of editing existing ones. Step 1: Go to Ads Manager Log in to Snapchat Ads Manager Navigate to the Creative Library Step 2: Edit the Ad CreativeSome readers